JP
Juan P

1 reviews | Active since Jul 2011

08 Dec 2015, 15:18

Almost lost my data bundle

I am currently on a pay as you go deal. I went to a vodacom to get a new phone deal. I was about to sign up for a 2 year contract valued to over R600 per month going vodacom's way. I still had about 1.7 gig of data on my current pay as you go. I asked the consultant if I'm going to keep this data. He said no. I then shoved the contract I was about to sign across the desk and told him I was not interested anymore as I did NOT want to lose the data I paid for with my HARD EARNED MONEY! And to think i was about to sign a 2 year contract and in the process give vodacom a lot of money but they can't even let me keep my data.<br> Come on vodacom!! I did not ask for free data. I ONLY asked to keep the data that I've already paid for!!<br> I tell you what. If I can keep my data I will take out a contract this week!

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2015, 21:01
Official
Hello juan123,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,