Almost DOUBLE overcharged Invoice

<p>We all know very well that Vodacom's Out-of-Bundle rates for data is very expensive. Keeping this in mind, I check my "Detailed Balance" by dailing *111# regularly to make sure that I stay within my limits. I am on a RED Advantage package, meaning that my monthly bill is at least R1120, and on average over the past few months about R1500 bacause I buy extra data. I usually finish my allocated 1GB of data before month-end, but because I know that I will be using it before month-end, I use the "Just 4 You Data" option to buy extra data before my 1GB runs out.</p> <p> </p> <p>This past month, June, I didn't run out of my 1GB data bundle and I know that for a fact because I have all Vodacom's "Detailed Balance" messages proving that I didn't. I did however came close to running out of the 1GB of data, and therefor I bought 5x 500MB of data in the last two weeks of June on different days, which adds up to an additional R195 (5x R39 using J4Y data option). On the 29th of June at 15:46 I checked my "Detailed Balance" and it stated the following: "You are on a Red Advantage package. You have 261m11s Talk Time, until 31/07/2017; 71m51s Talk Time until 30/06/2017; Limitless SMS; 500.00 MB until 06/07/2017; 82.02 MB until 31/07/2017" </p> <p>This means that my original 1GB Data and 700m Talk Time has NOT ran out in June, because on the 3rd of July I still had the 82.02 MB data as well as 257m43s Talk Time. Also, if I run out of the 500MB purchased data, the data thereafter used would be the original 1GB. So there is NO WAY that I ever used Out-of-Bundle data in the month of June.</p> <p> </p> <p>Therefor my bill should be the monthly charge of around R1120 plus the excess data purchased to the amount of R195 which adds up to a total of R1315.00. I WAS BILLED AND DEBITED AN AMOUNT OF R2209.58. WHERE THE HELL DOES VODACOM GET THAT FROM????????? That is REDICULOUS!!!!!! I WANT MY MONEY BACK VODACOM!!!!!!</p>