1 reviews | Active since Jun 2010
Almost accountable customer service
Seeing that you dont respond on existing old posts So the FB team listened (maybe more of reading) my complaint and rectified to R100 paid for data. I appreciate it however why do one need to stir and shout and make threats for some one to listen or provide a measurable service for the money that was paid to a service provider. Also not dissing the call received from HP sup who actually tried. But get that so called supervisor away from the helpdesk call centre and phone who is "accommodating" clients. You are giving your employer a bad name and your attitude stinks.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Victor
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented. Once again, I would like to apologise for the inconvenience caused in this regard.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Dear Victor
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented. Once again, I would like to apologise for the inconvenience caused in this regard.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team