JW
Jacque W

1 reviews | Active since Jun 2011

14 Jun 2018, 16:57

Almost a month later and still the same issue.

Still not sorted - see reply from Vodacom on complaint of 29 May 2018:

"As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards, RJ"

So what happened to the credit that was supposed to have been done on my account?

0
Replies (2)
Vodacom
Vodacom's reply14 Jun 2018, 21:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jun 2018, 08:16
Official

Hi Jacque

As discussed, this matter is resolved.

Enjoy the weekend!

Regards,

RJ