OZ
Olivia Z
1 reviews | Active since Jul 2013
01 Nov 2022, 13:45
Almost a month and still no device!
I app**** and was approved for a second contract on 5/10/2022. It has been almost 4 weeks and I still do not have my phone. Nor am I being kept up to date on the progress of my device. Why would you advertise something that you cannot fulfill??
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Vodacom's replyOfficial
01 Nov 2022, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2022, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team