Almost 6 Months of waiting for a response from Vodacom.

After almost six month of no response: no email, phone call, sms, or responding to HelloPeter. Vodacom decides to give me a call and asked if the problem is resolved? Seriously what happened to other months of waiting for a response? I responded that there customer care was pathetic and I advised my family and friends not to support them.

I am still baffled, should I have been happy that they decided to respond to my emails....six months later..? Not sure, maybe because South African's had to be complacent and companies take advantage of that.

Goodluck to other SA consumers using Vodacom!