PD
PIeter D

1 reviews | Active since Sept 2016

04 Sept 2016, 23:14

Almost 3 times normal bill

<p>Vodacom took almost R3000 from my wife this month. The normal debit is R1000. We have not been able to establish why and have now been unable to pay for my daughters school fees.</p> <p>The My Vodacom app on her phone shows that she still has data left from the last month so it cannot be data</p>

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Replies (1)
Vodacom
Vodacom's reply05 Sept 2016, 07:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team