Almost 3 months without service!

I keep getting email notifications from Vodacom that my account has been unlocked, i have called into Customer Service and have been told a ticket has been opened and escalated and someone will call me in 24 hours have done that 3 times now to no avail. Then I went to the Fourways Mall Vodacare they had me write a letter of dispute and faxed it through still no resolution. I then get a call stating that my service will be restored and the error credited that was the last week in December and till today I get daily notifications of my account being \sorted"and yet my son can't use his iPad and the account is still locked. 3 months without service due to Vodacom changing systems is **********!"""