1 reviews | Active since Nov 2017
ALMOST 1 YEAR LATER...
It is a few months short of 1 YEAR since i have cancelled my Fibre account and it still is not cancelled! i am so angry with the service that i have recieved from Vodacom that words cannot even express it! after numerous attempts, phone calls and emails to finalise my fibre cancellation since 3 November 2017, it is STILL NOT CANCELLED!! instead i recieve constant sms's to pay my account. and to add to my frustration, a vodacom consultant calls me stating that i owe a ridiculous amount! i have been trying to get into contact with Warren Heneke, but he never seems to be available. i find it absolutly ridiculous that a business can conduct themseleves in such a absurd and intolerable manner. Contact me
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
