1 reviews | Active since Jun 2017
Allows Fradualents accounts to be created
<p>There was a ********** transaction that went off on my account, 18/05/2017. FNB managed to reverse the deduction - which turned out to be a Vodacom debit order sent up from a Makro store in Germiston, where I've never been in my life!<br /> 19/05/2017 Vodacom was contacted to close the account.<br /> <br />Again 01/06/2017 another fradualent deduction went off matching the details of the one that had happened 2 weeks prior, this time for R312.00</p> <p>This means that Vodacom still have not closed the account, even after I told them it was ********** & the bank had reversed the first transaction.</p> <p>What will it take for Vodacom to stop allowing these ********** transaction?!? Do they only care about getting money, even when there's proof that the account was opened **********?!?</p> <p>This is really bad of Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi
No body from Vodacom has contacted me.
case number: EC-0CO7-2IK8C9
Hi
No body from Vodacom has contacted me.
case number: EC-0CO7-2IK8C9
Dear Customer
As per the feedback received the Collections team has been in contact with you and provided feedback.
Regards
Roderique Lategan
Dear Customer
As per the feedback received the Collections team has been in contact with you and provided feedback.
Regards
Roderique Lategan
