AL
Allan L

1 reviews | Active since Apr 2017

04 Sept 2017, 14:17

Allows 31385 sms ******** to use their network to rip me off on a daily basis

Each and every single day, I almost get some sort of sms from numbers starting off with 31385 etc telling me I have been subscribed to some videos or games etc at a whooping R15 or R20 per day. Each and every single day I have to sms stop after loosing some R15 to R20 airtime never mind that it also costs money to buy airtime for the stop sms itself. Am tired of these *****ed 31385, 31978, 44765, 44610, 40474, 31897 and so on dealers.

By the time you hit STOOOP they have chowed your R20 bucks for several days. Vodacom, its your duty to respond to these people unless you are in bed with them as well.

0
Replies (2)
Vodacom
Vodacom's reply04 Sept 2017, 14:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Sept 2017, 08:38
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc