Allowing ********** activities

On 15 Jan 2021 Vodacom deducted R597 from my wife's bank account. She immediately contacted Vodacom to report this as she does not have any contracts with Vodacom. She submitted the documents requested by Vodacom and was informed that this would be corected and investigated. Today, 31 Jan 2021 another debit order went off against her account. Please proof to me that you have a signed contract with my wife's signature on, a copy of her ID, proof of residence etc. Else get your act together as you are abiding **********.