1 reviews | Active since Feb 2017

14 Feb 2017, 13:34

ALLOW ******* SIM SWOP ON COMPANY PHONE

<p>VODACOM did a ******* SIM SWOP on my company telephone, I did not have use of the phone due to the</p> <p>Sim Swop, which in turn allowed my credit card to the cloaned and *****ently used to *****</p> <p>money R20 000.00</p> <p>And while my phone number was being used *******ly a bill of R13 000.00 was run up, send sms's etc.</p> <p>Vodacom has denied responsilbilty.</p> <p> </p> <p>Vodacom I require you to sqwash the R13 000.00 celluar account and repay me the money ******</p> <p>R20 000.00 beacuse if my cell phone was working I would have received the bank notification that my accounts were being accessed.</p> <p> </p> <p>Carol Topham</p>

0
Replies (3)
Vodacom
Vodacom's reply14 Feb 2017, 14:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2017, 08:46
Official

Dear Client

We responded to you via email in order to best assist you.

Kind regards

Vodacom Consumer Website Team

's update17 Feb 2017, 07:07
Reviewer Update

I have sent required information, affidavit etc: Please supply correct e-mail address:

I was sent customercarevodacom.co.za

?? is it **********