ALL YOU WANT IS MONEY
<p>In last year I had a Vodacom account that was in arrears. This I knew very well. An agent contacted me from Vodacom ofering me to pay this off every month with a set amount. I agreed to this and at the same time asked that I do not want to continue with the contract and it should be ended/deleted. My last month for payment was in April as seen on my invoices. I have finally paid Vodacom all money owed to them! Thank goodnes! Today I received an sms that my account was handed over? Why? I have paid all your money that you have asked me to pay. No notification that there is still money that I owe. I phoned Vodacom and they tell me that I have an outstanding amount of R313.48. Where did you thumb suck this? The last invoice/statement I received from Vodacom was in April saying that I owe 0.00 - So where does this suddenly come from? I have not been using the sim card because it's cut up for months now. This is rediculous that you suddenly want more money after I have made sure that all money I owe was calculated into that amount I needed to pay. Why have I not received any notification that I still "owed" more money. After I have spoken to a consultant this morning she emailed me the notification dated today? So.... What are you trying to pull here Vodacom? Pease rectify YOUR mistake - this is not my problem. </p>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
