1 reviews | Active since Aug 2017

23 Aug 2022, 14:49

All Vodamail emails accidentally deleted

Vodacom have accidentally deleted all 5gigs of email I had collected on a pay as you go vodamail account. Timothy Sylvester and Thabiso Makhetha have both promised to fix the problem and phone me back but neither has done so! Luke Solomon in your technical department is the only employee at Vodamail capable of fixing the problem. Please ask Luke to contact me on my contract cell. Thanks

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2022, 07:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team