All they want is your money, they don't care about customers.

It seems like Vodacom doesn't either train their staff well or they just like lying to customers. I have to complain again and again about my mother's contract with Vodacom. Everything seemed to be resolved when they called my mother after my complaint and she was able to cancel her contract and get a refund. However, a lady called Phumeza tells my mother she is in arrears... how is that even possible when my mother has been paying for every single month. So, they decided to block my mother's phone and still till today they haven't sent any statement. I will never ever refer any to Vodacom as they truly don't care about customers but want our money.