All round terrible service

Vodacom last month admitted that they had made a mistake with my account and would fix it in 5 to 7 working days which didn't happen, they instead took the money which I had to have the bank reverse and put a stop order until they resolve their issues. I've been on the phone with them for nearly 3 hours today, spoke to 3 team leaders who all eventually cut the call on me and I even had one of them saying they don't have an accounts department and consumer care will assist.

Eventually Letchie called me to assist and she was very helpful but the rest of the vodacom team were ********** and they are team leaders.

Plus till today I get dropped calls,when making a call I have to call sometimes 3 times cause it just beeps and cuts u off and I've had a number of crosslines where I phone a number than it goes somewhere else than the call jumps and dials another person.

Really this is South Africa's no 1 network, what a joke.