LS
Lisa S
1 reviews | Active since Aug 2021
04 May 2023, 22:12
**** all round
Useless is an understatement. Sick of trying to do things on the app, sick of trying to get an upgrade online. Supposedly convenient but causing nothing but frustration. With the amount of money people send at this company you would think they would have their **** together when it comes to technology but noooo. Uselessness is the order of the day it seems. How you still have customers I can't even begin to comprehend. Been wit vidacom 22 years but I am getting seriously irritated now!
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Replies (2)
Vodacom's replyOfficial
05 May 2023, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 May 2023, 08:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply10 May 2023, 08:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,