ALL PASSWORDS SENT BY SMS IS NOT KNOWN

HI THERE, WE GOT A VIRUS ON OUR EMAIL APROX END DEC. WE COMPLAINED TO VODACOM IN BEGINING OF JAN. IT TOOK THEM ALMOST TWO WEEKS TO DISABLE OUR EMAIL AND THEN THEY TOLD US JUST TO GO ONTO WEB AND REABLE IT. WELL NUMEROUS TRIPS TO THEIR VODACOM, UNACCOUNTABLE PIN AND PASSWORDS. TWO MONTHS LATER I STILL DO NOT HAVE A RUNNING EMAIL. WE HAVE BEEN A CLIENT OF THEIRS FOR OVER 20 YEARS. THIS IS MY BUSINESS EMAIL. MY CUSTOMERS HAVE HAD THIS EMAIL FOR OVER 13 YEARS. THEIR IS NO BUSINESS WE ARE BATTLING TO MAKE ENDS MEET I AM RELYING ON THIS EMAIL. I HAVE COMPLAINED BY EMAIL NUMEROUS TIMES. TO THIS DAY WE ARE STILL AWAITING A PHONE CALL. BUT I DO GET A SMS TO REMEMBER TO PAY MY ACCOUNT. THIS IS BANKRUPTING ME AS IMPORTANT EMAILS HAVE COME TO MY COMPUTOR AND AT LEAST SOMEONE KNOW S THE PERSON I AM AND HAS FINALLY PHONED TO ASK WHY WE HAVENT REP****. THE LAST VISIT WAS...OH JUST MAKE A NEW EMAIL ADDRESS...BUT NOW ALL MY BUSINESS PEOPLE DONT KNOW MY NEW EMAIL ADDRESS AND HOW ABOUT CLIENTS THAT HAVE NOT CONTACTED ME IN TWO YEARS AND NOW NEED ME. THE EMAIL WONT COME TO ME. THESE GUYS DON'T CARE ABOUT US AND OUR LIVELY HOODS OR EVEN HOW WE PAY OUR ACCOUNTS WITH NO INCOME