ZK
Zubair K

1 reviews | Active since Feb 2015

17 Oct 2016, 13:03

All on blody drugs

<p>4th time calling the upgrade department and to my knowledge I was told ram has my device but didnt receive n now calling again and all of the sudden its on backorder.. now tellin ne its on back order is one thing but when even consultant gives me a different excuse, that's f*#cked up. Vodacom is pathetic. Yet my upgrade is processed already, I and give me a "U" number which I can't do nothing with. Company sucks ass. would like Vodacom to send my flipping device by tomorrow or reverse my upgrade and cancel my line.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2016, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team