AM
Ayesha M

1 reviews | Active since Oct 2017

11 Oct 2017, 15:47

All of a sudden I got a bill of WAY more then my contract with vodacom. I Phoned immediately and was told that I subscribed to WASP services (I…AND SOME MONTHY SUBSC WHICH IM USING A ROUTER AN NOT A PHONE

WORST EVER EXPERINCE LAST 5 MONTHS CALL THE CALL CENTRE THY KEEP ON SAYING ITS CANCELLED AND GIVE ME REF BUT EVERY MONTH SAME ISSUE IM NOT EVEN USING MY SIM SILL GETING CHARGE THERE NO OTHER WAY U CAN GET HELP FURTHER THEN CALL CENTRE COULD SOME ONE HELP ME ********** 276

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Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Oct 2017, 13:08
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team