All I want is my statements

<p>Vodacom has no care in the world for customer requests. For 3 months now I have been requesting a statement in a simple PDF format that has a PDF extension. Does Vodacom not have to technology to provide this? Is you technology so retarded that you can't provide your customers with a simple PDF statement. When I send a request to you info cabinet, you provide an insulting reply to tell ME to forward to another e-mail address. Can you not srt your internal polictics our and provide a service that you claim you can. No wonder most of your customers are no moving to other networks. I WANT MY STATEMENTS IN A PDF FORMAT WITH A PDF EXTENSION. I have also not received the recording of the insurance sale conversation that i requested. is this a ploy to avoid the cooling off period? This is very deviant!!!</p>