1 reviews | Active since Jul 2011
ALL FOR ZILCH'S
<p>Be a account holder with vodacom i experienced the worst service from them, I received sms's notifications from them indicating that my limit been reviewed sms about i have reached70% of my limit, and than BOOOMMMM my number has been ERASED, calling in speaking to Miquel who was very professional and assisted me professionally, he advised me to speak to collections division, i called 8 times today before i could speak to a Supervisor Zolile who on the other hand could not assist me as he became arrogant and ****y, i requested to speak to someone else who i believe was his friend Phillip again he also than put the phone on speaker as i could hear myself at the background. NOW WHAT DO I HAVE DO MY NUMBER IS ERASED AND I HAD THE NR FOR 20 YEARS, I know that i am indebted to vodacom but really have my number erased, and not even been notified by any consultant in this regard. The SERVICE was very lousy and pathetic, and SOME STAFF MEMBERS LAZY TO DO THERE WORK,.PASSING THE BUG</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Jennifer,
Thank you for taking my call.
As discussed, your query has been addressed.
Regards,
UW
Dear Jennifer,
Thank you for taking my call.
As discussed, your query has been addressed.
Regards,
UW
