ALL FOR A QUICK SALE

<p>A few months ago I added a data contract to my existing contracts. Sharlene, the sales lady that assisted me telephonically, assured me the device she is selling me, can be used as (1) a wifi router (2) I don't have to have it plugged into a computer all the time. Dumb me, I believed her! When I received the R207H, I could clearly see that it is not as she has promised!</p> <p> </p> <p>When I phoned to active the card and everything, the lady that assisted me (sorry can't remember her name) confirmed my suspision. She then went ahead and assured me that my old device can be used but she is not sure for how long as it is already over two years old. </p> <p> </p> <p>So for the last few months everything was fine until about a week ago when the device started to give me problems. It doesn't get picked up by devices as it did previously. So this is telling me that the second lady's advice of getting an software upgrade if it is still availble, is now true. </p> <p> </p> <p>This is not what I wanted, but got promised it is what I will be getting. Yeah, I know I could have sent it back but I know what a problem it will be to try and do it. </p> <p> </p> <p>Please can someone with knowledge in Vodacom phone me and tell me how Sharlene's promise will be made true?!?!?!?! </p> <p> </p> <p>Otherwise Vodacom will always be that company who is interested in quick sales and not their customers.</p>