ZK
Zamangwane K
1 reviews | Active since Sept 2022
17 Sept 2022, 10:40
All complain
Good day, I'm currently having a problem with Vodacom. I had lost my ID and I January someone had opened a ********** account on my name. Since January I have been trying to deal with Vodacom about this issue but they not helping me at all.
I have been to Vodacom branches and try calling them but no luck.
Kindly please assist me My contact information:
***
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Sept 2022, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2022, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
ZK
Zamangwane K's updateReviewer Update
17 Sept 2022, 19:28My contact number is ***
ZK
Zamangwane K's update17 Sept 2022, 19:28
Reviewer Update
My contact number is ***
Vodacom's replyOfficial
22 Sept 2022, 13:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply22 Sept 2022, 13:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,