PS
Prudence S

1 reviews | Active since Jan 2013

16 Apr 2018, 08:48

All calls dropped by Vodacom

Every single one of my calls gets dropped by the Vodacom network. Both inbound and outbound.

What is the point of having a contract? When you provide no service?

0
Replies (2)
Vodacom
Vodacom's reply16 Apr 2018, 09:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Apr 2018, 13:04
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad