All attitude and no customer service Ayanda

Disgusting service as usual by Vodacom and their employees. Ayanda from After Sales department, really needs an attitude adjustment, if she woke up and didn't feel like showing better customer services maybe she should have stayed in bed. Vodacom please can we get realistic with what security questions you'd like to ask clients, no normal person is going to remember what value added services are on their account after 2 years , nor am I going to know my account number off by heart , I hardly remember what I did yesterday. when I requested to different security questions I could actually answer I was given attitude like I was taking up her very valuable time. my instalment monthly might not pay someones salary but its part of your business and I deserve to be assisted or I will happily cancel and go to a different provider, i could have simply been asked my address etc as security questions. when I requested a supervisor I was denied that right as well. I am still a paying customer and deserve proper assistance. so kindly make contact with me to sort out the delivery of my modem without the BS and attitude I was served with today.