All airtime and data gone in one weekend!
<p>I had R450 airtime on Sunday. It's Wednesday morning I have R62. There were no notifications of my data being depleted. I live in and work in wifi zone as well but usually my 1.5GB of data is depleted in about 2 weeks. What's going on! No notifications of depleted data or remaining data amount. This has been happening since October 2016. Countless amounts of airtime and data disappearing then Vodacom will send a "dropped voice calls" message when that's not the issue. I need my airtime and data back. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
