1 reviews | Active since Mar 2017

22 Mar 2017, 12:08

All airtime and data gone in one weekend!

<p>I had R450 airtime on Sunday. It's Wednesday morning I have R62. There were no notifications of my data being depleted. I live in and work in wifi zone as well but usually my 1.5GB of data is depleted in about 2 weeks. What's going on! No notifications of depleted data or remaining data amount. This has been happening since October 2016. Countless amounts of airtime and data disappearing then Vodacom will send a "dropped voice calls" message when that's not the issue. I need my airtime and data back. </p>

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team