All 5 Contracts will now be cancelled.

Bad customer service. I am due for upgrade on all 5 Vodacom contracts my first upgrade was done on a data\tablet contract assisted by a lady named Jane. Very pleasant and no problems. I then opted to upgrade my 2 Red contracts online as I received a message on the Vodacom App stating both were due for upgrades. I selected my choice and received two emails. No dispatch confirmation was received and i then contacted the upgrade center to inquire. I was met with an appalling attitude from the agent asking me "why am I rushing am I in a meeting" "you just answered your own question" after the third mocking comment I stated that he should rather listen to what I am asking instead of trying to respond to a question still in progress. He then hung up. I phoned again the lady though friendly was equally bad it seemed that only 2 of the upgrades went through when asked what now she said re-order she did not even try to assist with upgrading the other contracts. I will now cancel all 5 contracts and try MTN something I never even thought of as I have been with Vodacom for 13 years and pay more than R 4000 every month. Stay away from them as far as you can they are beyond useless.