EF
Elette F
1 reviews | Active since Jul 2020
11 Aug 2020, 11:17
Alida Brown Vodacom
ALIDA BROWN --Excellent service. After years of incorrect billing and wrong upgrade date ( I was told I only may upgrade after 43 months), after emails and phone calls which were cut off, I had the good fortune to have my call answered by Alida Brown, who immediately understood the problem, could give me all the correct facts and sorted out my problem.
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Vodacom's replyOfficial
11 Aug 2020, 13:55Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply11 Aug 2020, 13:55
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team