1 reviews | Active since Nov 2019
***** Alert : Vodacom account ***7
I was alerted by MBD attorneys collecting on behalf of Vodacom that my account was in arrears and needed to make payment arrangements. I disputed this as l have never ever in my life had an account with Vodacom. Furthermore upon checking my credit report on Experian l noticed that the account was recently added and was in arrears of over eight thousand rands.
The employee who facilitated this ***** must be charged and serve jail time for put my name in disrepute as well as have bad impact on my credit report. According to MBD the account was opened in the Free state province while am based in Mpumalanga full time and working in Pretoria.
Vodacom must speed up their investigations and clear my name, l never used vodacom account
I am very grateful for Vodacom on their response as well as the urgency in which they attended to my complaint, they kept me informed at all times on their investigation process.
(Dear Mr Andries Mathebula
Please be advised that your ***** query was investigated and confirmed as *****.
An instruction was sent to Subscriber Collections to remove the *****ulent account I*** from your name and update your payment profile.
The reference number for the instruction is EC-1TZI-2HO18V.
Regards
Vodacom Forensic Services)
Thank you Vodacom
I am very grateful for Vodacom on their response as well as the urgency in which they attended to my complaint, they kept me informed at all times on their investigation process.
(Dear Mr Andries Mathebula
Please be advised that your ***** query was investigated and confirmed as *****.
An instruction was sent to Subscriber Collections to remove the *****ulent account I*** from your name and update your payment profile.
The reference number for the instruction is EC-1TZI-2HO18V.
Regards
Vodacom Forensic Services)
Thank you Vodacom