OS
Olwethu S
1 reviews | Active since Aug 2024
23 Aug 2024, 15:49
**** Alert
I had a data contract with vodacom, so i lost my job immediately after that i called the vodacom cancelation department to cancel my contact because i know i won't be able to pay in future and i want my credit record to be clean. Now i get that it was not canceled and i am owing so much. I went to Vodacom and they told me to pay a certain fee so i can get a settlement letter i did that because now i cannot get anything from anywhere because of this contract. Now when i call the legal department they want another money i am lost. Please help people
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Replies (1)Vodacom's replyOfficial
26 Aug 2024, 05:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2024, 05:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
