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Sanelisiwe M
1 reviews | Active since Mar 2025
05 Dec 2025, 14:18
**** alert!!!
Do not take a contract with Vodacom, they will sell you a faulty phone and expect you to be okay with it. These are ******* people who treat their paying customers like they are nothing. I'm paying for a phone that is in their care and they are refusing to tell me what is wrong with the phone because they won't admit that they sold me a faulty phone. I HATE Vodacom. I will see you in civil court. I'm sick of being so understanding.
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Replies (2)
Vodacom's replyOfficial
06 Dec 2025, 08:19 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Dec 2025, 08:19
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Sanelisiwe M's updateReviewer Update
09 Dec 2025, 12:08Useless piece of **** response. You have me paying for a phone that is faulty and even you don't know what the fault is but I must still pay every month? Is that fair? I will now go ahead with my legal plan.
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Sanelisiwe M's update09 Dec 2025, 12:08
Reviewer Update
Useless piece of **** response. You have me paying for a phone that is faulty and even you don't know what the fault is but I must still pay every month? Is that fair? I will now go ahead with my legal plan.