TV
Thandeleen V

1 reviews | Active since Jun 2019

09 Apr 2026, 18:58

Alberton, General Alberts Park days without Fibre

No internet since Saturday the 4th of April. Logged a call received a reference number on Monday. Technician was only allocated yesterday Wednesday. Not sorted out but ticket is closed with no answers. We pay for a service that does not deliver. Our whole community in Alberton is out and they just lie when u call them, making empty promises. Unacceptable!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply10 Apr 2026, 08:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team