NZ
Natasha Z

1 reviews | Active since Mar 2012

29 Nov 2017, 19:37

airtime...gone again

Loaded r29 saturday, must have made about 10min calls in total of which 3min was a vc to vc call for which i bought 10 min for r3.50. No other calls, no subscriptions NO VLIVE ANYTHING...so where has my airtime gone to now again. You are *****ing my airtime on a weekly basis.

0
Replies (3)
Vodacom
Vodacom's reply30 Nov 2017, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Nov 2017, 12:46
Official

Good day,

Feedback has already been provided that you are subscribed to VLIVE and you have made a Just 4 U data purchase.

Regards,
Vodacom Consumer Website Team

HS

Best regards,

NZ
Natasha Z's update30 Nov 2017, 19:29
Reviewer Update
So I log in to see your private reply and your private reply only says: "Official private business reply" the rest is blank. Wow well therw goes some more wasted data. Vodacom never seize to amaze me.