Airtime/Data *******
On the 28-12-2017 i recharged with R110, and then i bought 2gig data valid for 7 days for R99. After some time during the day there was a problem with Vodacom internet, it could not connect. I have a phone that uses 2 sim cards, and i switched to my cell c sim.
I tried the Vodacom sim again, but the problem was still there. At home i have a Telkom wifi router that i use. On the 29-12-2017 morning i checked my balance, and it was R0.0.
I called vodacom to check what could have gone wrong. They told me i never bought any data bundle and i was on the net for 2 hours. I do not understand that because their internet was off the whole day. I was again told that i get charged R2 per megabyte, which for i think is very expensive.
Vodacom continues to rips us off.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Themba ,
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear Themba ,
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS