CB
Chantel B
1 reviews | Active since Feb 2019
18 Jun 2019, 12:09
Airtime was deducted for no reason
Im very mad at vodacom. I added R29 airtime on my mother phone al of the sudden she has R8 available didnt use that airtime didnt subcribe to anything. Didnt take an advance airtime so where the hell did that airtime went??
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Vodacom's replyOfficial
18 Jun 2019, 15:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2019, 15:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team