1 reviews | Active since Sept 2017
Airtime Vanished
My airtime just vanished and then called the call center and the lady said that WhatsApp uses data even when you not on it. I understand that when I receive messages it uses data but also Statuses???? I didn't even have a look at those statuses but then airtime vanished at some point I was not even online but I received like 3 messages and never looked at the statuses but then airtime still vanished.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team