SVDV
SUSANNA VAN DER VYVER
1 reviews | Active since Sept 2015
16 Sept 2015, 13:34
AIRTIME VANISHED
VODACOM ALLOWED A DEDUCTION OF R50 PER DAY FOR AN ******* PERSON/COMPANY. THE DEDUCTION WAS FROM MY AIRTIME. I DID NOT RECEIVE A NOTICE OR A WARNING THAT IT MIGHT HAPPEN. IT ONLY VANISHED. I AM A PENSIONER AND MY WHOLE ALLOWANCE WENT FOR AIRTIME. I COULD NOT UNDERSTAND WHY MY AIRTIME KEPT RUNNING OUT. I FEEL THAT VODACOM MUST PROTECT ME AGAINST *****. I NEED MY MONEY BACK URGENTLY.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Sept 2015, 15:06Hello scvdv,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply16 Sept 2015, 15:06
Official
Hello scvdv,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
