SVDV
SUSANNA VAN DER VYVER

1 reviews | Active since Sept 2015

16 Sept 2015, 13:34

AIRTIME VANISHED

VODACOM ALLOWED A DEDUCTION OF R50 PER DAY FOR AN ******* PERSON/COMPANY. THE DEDUCTION WAS FROM MY AIRTIME. I DID NOT RECEIVE A NOTICE OR A WARNING THAT IT MIGHT HAPPEN. IT ONLY VANISHED. I AM A PENSIONER AND MY WHOLE ALLOWANCE WENT FOR AIRTIME. I COULD NOT UNDERSTAND WHY MY AIRTIME KEPT RUNNING OUT. I FEEL THAT VODACOM MUST PROTECT ME AGAINST *****. I NEED MY MONEY BACK URGENTLY.

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2015, 15:06
Official
Hello scvdv,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,