1 reviews | Active since Mar 2009
Airtime used on Data contract
I have a data contract that is being used on a WiFi modem.
I had airtime available on it. When my data ran out, I wanted to topup from the available airtime. When looking at the balances, my airtime was zero.
When I called the call centre, I was told that because my data ran out, my airtime was used in stead. So I was using approx R2.00 for every 1 meg, whereas I could have bought 2 gigs for less than R100.
I want my airtime back !!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Morning Mr Meyer,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Morning Mr Meyer,
Feedback has been provided.
Regards,
Cassandra
Best regards,
