ALW
Amber- Lea` Williams

1 reviews | Active since Mar 2017

10 Jul 2020, 10:12

Airtime usage

I am actually just curious how your charges work for pay as you go?

How is it possible to go lose R20 airtime overnight when my phone is connected to house wifi? No phone calls made, data purchased or random updates done as it uses wifi?

I have been with vodacom for many years but quite honestly im done wasting my money with you.

0
Replies (1)
Vodacom
Vodacom's reply10 Jul 2020, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team