EZ
Elzaan Z
1 reviews | Active since Jun 2016
18 Dec 2018, 08:00
Airtime to data malfunction
I loaded R60 of airtime and I wanted to convert it to data 7 days 500megs but when trying to convert it it states you have insufficient airtime. I have screenshots of my airtime and the error. I have tried to convert it since 7 this morning. And now my airtime is being used to access my whatsapp and internet because if doesn't want to convert. So what now Vodacom
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
18 Dec 2018, 09:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2018, 09:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
EZ
Elzaan Z's updateReviewer Update
18 Dec 2018, 14:51Still nothing
EZ
Elzaan Z's update18 Dec 2018, 14:51
Reviewer Update
Still nothing
Vodacom's replyOfficial
18 Dec 2018, 16:15 Dear Elzaan
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2018, 16:15
Official
Dear Elzaan
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance alternatively contact our call centre on 082 135.
Regards
Vodacom Consumer Website Team
Best regards,
EZ
Elzaan Z's updateReviewer Update
18 Dec 2018, 16:18I was just busy with a query. Please call me it was like 1 min ago that you called. Phone rang for like 45 seconds.
EZ
Elzaan Z's update18 Dec 2018, 16:18
Reviewer Update
I was just busy with a query. Please call me it was like 1 min ago that you called. Phone rang for like 45 seconds.
EZ
Elzaan Z's updateReviewer Update
18 Dec 2018, 20:06Now I had to buy a lousy 250 megs for R35 which is such a waste. I want a 500meg bundle from vodacom because your ussd strings are PATHETIC
EZ
Elzaan Z's update18 Dec 2018, 20:06
Reviewer Update
Now I had to buy a lousy 250 megs for R35 which is such a waste. I want a 500meg bundle from vodacom because your ussd strings are PATHETIC