1 reviews | Active since Dec 2016

24 Jul 2017, 19:21

Airtime *******!

<p>Last night I recharged with R29 and only made 1 call to a another vodacom number. My call was 1 min 20 seconds. This morning I checked my balance and I only had R1.49??? I call customer care a few minutes ago and I'm told I've subscribed to a racing game? Like what the...? I DIDN'T subscribe to ANYTHING and how come that subscription only chowed my airtime and not any other time that I've recharged in the past week if it's a daily subscription? I want my airtime back you bunch of ******!!!</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,