JC
Jaun-Mari Coetzer
1 reviews | Active since May 2021
01 Aug 2021, 14:48
Airtime *******
Vodacom is the biggest bunch of *******. My airtime expires eventhough I already paid for it. UChoose flexi contract R125. yesterday 31/07/2021 I had over R240 balance, now add R125 for August and I am supposed to have over R360 balance, but only have R260. It is against the law to take something that the client has already paid for.
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Vodacom's replyOfficial
02 Aug 2021, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team