AIRTIME *******

Vodacom has been *****ing my airtime. I first notice when I received my monthly airtime top-up R 350 on 01/03/2018 midnight and woke up a few hour later to find that more than half of my airtime had disappeared (I was asleep when the top-up was loaded). I could not understand what happened to my airtime so I converted what remained to data to avoid it getting ****** as well.

I also started getting SMS notifications of different subscribed like games, sports, music etc. and I had never subscribed to such. I decided to logon to Vodacom to check, found some content services and Vodafone content WHICH I HAD NOT GIVEN ANY CONSENT TO.

I also sent an enquiry to Vodacom on Twitter as I needed to understand what was happening and needed to be reimbursed. I was told of the Vodafone content and that I had been unsubscribed and airtime worth R150 was loaded on my phone(less that what had been ****** from me) nevertheless I didn't stress cause I was just happen my airtime wouldn't be ******. A few days later the same nonsense started happening again, started getting the same annoying SMS' about stupid subscriptions. I NEVER SUBSCRIBED OR BOUGHT ANY CONTENT!!!!!

The terms and conditions on your website read " The user is always advised of the content fee payable for content and such user must accept the cost prior to downloading content" but you ****** have been steeling my airtime and managed to get my number subscribed for all kinds of SH*T WASP services without my consent.

I want this issue dealt with urgently, I don't want to be getting anymore subscription notifications. I'm tired of having to unsubscribe my number daily for content I did not join.