MM
Mpho M
1 reviews | Active since Jan 2018
05 Feb 2019, 08:42
AIRTIME THEFT AGAIN
You have yet to deal with my issue from 31 December 2018 (airtime depletion) and now once again I am faced with the same problem. I had R694.24 airtime on 31 January 2019 and on 1 February 2019 my airtime balance was R456.00. I WANT MY AIRTIME BACK WHICH YOU TOOK AT THE START OF JANUARY AND NOW AT THE END OF JANUARY!!!!Can you contact me during these hours Monday-Friday 14:30-15:30.
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Replies (2)
Vodacom's replyOfficial
05 Feb 2019, 08:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2019, 08:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Feb 2019, 14:47 Dear Mpho
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service you experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service you experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2019, 14:47
Official
Dear Mpho
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service you experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service you experienced.
Have a great day further.
Vodacom Consumer Website Team