Airtime Theft

I am a disgruntled customer because my airtime and data is constantly disappearing. I have bought and recharged airtime worth R200 in the past 2 days and it has all disappeared. Every time I buy airtime and recharge, it gets depleted within 5 minutes of using Whatsapp and Twitter. This is very unusual because it has never happened to me. I have always purchased my airtime and data and used it for various social media platforms and it has never depleted this drastically and within a short space of time. When I call to complain, they tell me that it is due to internet usage which is a lie because going on to the internet to search for a restaurant near me does not incur 250MB of data within 2 minutes. I am currently unable to use my phone to call, message or chat because when I recharge, it disappears. I received R150 yesterday of my contract airtime, which usually lasts me 2 weeks and it was all gone within 30 minutes. I am very unhappy with the service and I am currently in the process of assessing other network providers who will hopefully treat me better and not *****ing my airtime that I purchase with my money! I am a paying customer who has never defaulted on my payment so this treatment is utterly disgusting. This is not fair!!

Do something about this Vodacom, please!

Regretful regards, Unhappy Customer.