Airtime taken away for no reason

<p>Super frustrated! My contract ended end June 2017. I actually phoned your DPT to cancel as wanted to rather go on pre-paid. I then last minute decided to rather do another contract without a phone, as was a really good deal. I was sold, 1 GB data pm and then R200 airtime for R139.00 pm. This is a good deal, but for over a week now, my airtime was just taken away. It went from R200 to R30. I phoned into CC and spent a long time in que. Then I get hold of an advisor who advised she had to set up thing with back office. Fair enough but I was told this would be sorted 2-3 days...and today my airtime is still not rectified. Makes me want to cancel this contract as I have just started and we cant even get this right. Also, when people call me it comes up as no number. I would like my airtime rectified asap. If this is going to be a problem going forward then please just cancel this as I am not getting what I was promised.</p>