AB
Anri B

1 reviews | Active since Mar 2020

16 Mar 2020, 10:22

Airtime ****** by hunky dory subscription

Since sometime around October or November, my airtime has just dissapeared without me ever or rarely making calls. I only buy around R29 to R60 data a whole month. When I jchecked in Jan more than R400 of airtime just vanished. This month, the same happened, by now my whole R200 monthly airtime is gone. I have been subscribed to hunky dory without my permission or knowledge, and only heard about unsibscribing from such services yesterday when I googled the problem. I saw on hello peter others have been redunded and I would like to get a refund as you dont even get a notification for such subscriptions when they start deducting money! How are you supposed to know then if this is happening? With notifications you can stop it and notify them it isnt you. I am very upset as the total amount lost now must already be more than R500 in airtime altogether. Vodacom should manage this problem better. Why havent anything been done since the last issues with this subscription I have read about which was in Sept 2019 already. I have never even been prompted about any subscriptions of any kind.

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